118
Problems and Solutions
■
Shooting
Problem
Solution
No picture is taken when
the shutter button is
pressed.
•
The memory card is full
: Insert a new memory card or delete pictures (
: Insert a new memory card or delete pictures (
P
14, 30).
•
The memory card is not formatted
The memory card is not formatted
: Format the memory card (
: Format the memory card (
P
94).
•
There is dirt on the memory card contacts
There is dirt on the memory card contacts
: Clean the contacts with a soft, dry cloth.
: Clean the contacts with a soft, dry cloth.
•
The memory card is damaged
The memory card is damaged
: Insert a new memory card (
: Insert a new memory card (
P
14).
•
The battery is exhausted
: Charge the battery (
P
13) or insert a fully-charged spare battery (
13) or insert a fully-charged spare battery (
P
14).
•
The camera has turned o automatically
The camera has turned o automatically
: Turn the camera on (
P
17).
•
The indicator lamp was orange when you attempted to record a panorama
The indicator lamp was orange when you attempted to record a panorama
: Wait until the indicator lamps turns off
: Wait until the indicator lamps turns off
(
P
4).
Mottling (“noise”) appears
Mottling (“noise”) appears
in the monitor or view-
nder when the shutter
button is pressed halfway.
button is pressed halfway.
Gain is increased to aid composition when the subject is poorly lit and aperture is stopped down, which may result
Gain is increased to aid composition when the subject is poorly lit and aperture is stopped down, which may result
in noticeable mottling when images are previewed in the displays. Images taken with the camera are unaff ected.
in noticeable mottling when images are previewed in the displays. Images taken with the camera are unaff ected.
The camera does not focus.
The camera does not focus.
•
The subject is close to the camera
The subject is close to the camera
: Select macro mode (
P
41), if available. If macro mode is unavailable, choose a
41), if available. If macro mode is unavailable, choose a
diff erent shooting mode.
•
The subject is far away from the camera
The subject is far away from the camera
: Cancel macro mode (
P
41).
•
The subject is not suited to autofocus
The subject is not suited to autofocus
: Use focus lock (
P
67) or manual focus (
P
61).
Intelligent Face Detection
Intelligent Face Detection
is not available.
Intelligent Face Detection is not available in the current shooting mode
Intelligent Face Detection is not available in the current shooting mode
: Choose a diff erent shooting mode.
: Choose a diff erent shooting mode.
No face is detected.
•
The subject’s face is obscured by sunglasses, a hat, long hair, or other objects
The subject’s face is obscured by sunglasses, a hat, long hair, or other objects
: Remove the obstructions.
: Remove the obstructions.
•
The subject’s face occupies only a small area of the frame
The subject’s face occupies only a small area of the frame
: Change the composition so that the subject’s face oc-
: Change the composition so that the subject’s face oc-
cupies a larger area of the frame (
cupies a larger area of the frame (
P
67).
•
The subject’s head is tilted or horizontal
The subject’s head is tilted or horizontal
: Ask the subject to hold their head straight.
: Ask the subject to hold their head straight.
•
The camera is tilted
: Keep the camera level.
•
The subject’s face is poorly lit
The subject’s face is poorly lit
: Shoot in bright light.
Wrong subject is selected.
Wrong subject is selected.
The selected subject is closer to the center of the frame than the main subject. Recompose the picture or turn face
The selected subject is closer to the center of the frame than the main subject. Recompose the picture or turn face
detection off and frame the picture using focus lock (
detection off and frame the picture using focus lock (
P
67).